Privacy and Cookie Policy

Protecting the privacy of customers and users

We take care to protect the privacy of customers and users of the Capita Health and Wellbeing Limited website. Set out below is an explanation of how we process information about visitors to the site.

Collection of personal information

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within this site to submit personal information to Capita Business Services Limited in order that we might send you further information or email alerts. These pages provide explanations as to how this information is to be used.

We will not disclose without your consent any personal information we collect about you when you visit the site to a third party outside Capita Plc. In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the Group.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by Capita Business Services Limited and Capita plc.

If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please click here healthandwellbeing@capita.co.uk, or contact us on 0207 202 0590.

Cookie Policy

A cookie is a small amount of data sent to your computer or mobile phone from a website. This means the website can recognise your device (your computer or mobile phone) if you return to the same site.

A cookie often includes a unique identifier, which is a randomly generated number. This is stored on your device's hard drive. Many cookies are automatically deleted after you finish using a website.

Cookies are not programs and do not collect information from your device.

Cookies make your experience of using websites faster and easier. They allow websites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it, and tracking the pages a user has visited on a site for analysis purposes.

How to control and delete cookies

Capita Health and Wellbeing Limited, will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this website, or indeed any other website, you can do this through your browser settings.

How to manage your cookies

Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device.

To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as though you were going to use the internet) and then clicking on 'Help' and then 'About'. This will give you information about the browser version you are using.

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.aboutcookies.org and select the browser and version you are using. You'll also find information about how to delete cookies from your computer.

If you use a mobile phone to browse this site or other sites that use cookies, please refer to your handset manual for guidance.

Google Analytics

This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the site and compile reports for us on activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie: http://www.google.com/intl/en/privacypolicy.html

Cookies set by third party sites

We sometimes embed content from other third party sites. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites.  Capita Health and Wellbeing Limited does not control the dissemination of these cookies.  You should check the relevant third party website for more information about these. 

NHS Choices

This site uses content fed through by NHS Choices. For details of the cookies used on the NHS Choices site, please visit http://www.nhs.uk/aboutNHSChoices/aboutnhschoices/termsandconditions/Pages/cookies-policy.aspx