De Montfort University puts people first with employee assistance programme

FirstAssist, part of the Capita Group, today announces that it has won a contract with De Montfort University, to provide an employee assistance programme for its circa 3,000 employees.

The contract offers a confidential counselling service, both via the telephone and face to face and a legal and financial helpline. Employees will also have access to a wellbeing programme, including an online portal with 24/7 health and wellbeing advice. This includes health assessments, weight loss and lifestyle plans alongside expert training programmes for events ranging from fun runs to corporate triathlons. Users will be able to record their own biometric data within a personal wellness record and set individual goals and plans to assist them in leading a healthy life. Members will also have access to an extensive library of fitness and nutrition articles and hundreds of healthy recipes.

In addition, line managers will have access to a 24-hour managerial support service; this offers expert guidance to help them deal with challenging management issues and provides an expert sounding board on a wide range of problems affecting employees in the workplace.

Ben Browne, director of human resources at De Montfort University said: "Our employees' health and wellbeing is of the utmost importance to us and we're committed to offering them the best support available. The FirstAssist programme is an excellent resource and we believe it will prove extremely beneficial to our staff."

Andrea Waller, managing director for First Assist, part of the Capita Group, comments: "In these tough economic times we're increasingly seeing customers asking for cost effective solutions to help them support their employees, whether that be to cope with stress or depression or to advise on debt management. We're also very aware that prevention is better than cure and that early intervention is vital, which is reflected in an increasing uptake of our wellbeing services."

Confidential support for employees, 24 hours a day
Confidential support for employees, 24 hours a day

Our employee assistance programme is a confidential 24 hour service. We help your employees who are experiencing stress or anxiety caused by issues in their personal or work life, and give them the practical and emotional support they need to deal with their issues before it impacts on their performance and attendance at work.

“ Our employees' health and wellbeing is of the utmost importance to us and we're committed to offering them the best support available. The FirstAssist programme is an excellent resource and we believe it will prove extremely beneficial to our staff. “ Ben Browne, director of human resources at De Montfort University