Business overview

We are the UK's leading business process outsourcing and professional services company. And we have more than 30 years experience in employee health and wellbeing.

 

Your people are the key to the success of your organisation. You want them to be physically and mentally fit at work; we do too. We work with you to maintain a healthy workforce with our network of health professionals and clinics across the UK.

We provide occupational health, wellbeing and medico-legal reporting services including:

  • Absence management
  • Employee assistance programmes
  • Health surveillance
  • Ill health retirement
  • International assistance
  • Offshore medical services
  • Pre-placement screening
  • Training and medical advisory
  • Wellbeing strategy

Each year we:

  • Support more than 1.5 million employees nationwide;
  • Carry out over 25,000 medicals and health screens;
  • Issue more than 90,000 medical certificates and reports;
  • Complete 18,000 recruitment medicals for the RAF and Royal Navy;
  • Handle over 2,500 offshore medical emergencies;
  • Give legal advice over the phone to more than 100,000 people.

We are one of the leading private training companies of occupational health physicians and offshore medics in the UK. We were the original medical supplier to the North Sea Oil & Gas sector and have retained our place as a premium supplier of health care to Oil & Gas now for over 40 years.

We work with organisations of all sizes from a range of sectors:

  • Central and Local Government
  • Energy and Offshore
  • Private and Corporate
  • Transport and Logistics

Capita Group Plc has long been a provider of occupational health, and expanded our range of services in 2010 when we acquired Premier Medical Group and FirstAssist Limited. With revenues in excess of £100 million, wellbeing and health and medical reporting and screening are now among the fastest growing services offered by Capita plc.

 

Our people

As one of the largest employers in the independent sector of accredited specialists in occupational medicine, we draw on a broad level of expertise and experience in occupational health.

Of our 300 occupational health professionals based in locations throughout the country, our senior specialists hold Fellowship of the Faculty (FFOM) or Member of the Faculty (MFOM) occupational medicine qualifications. All our occupational health specialists hold an MFOM or are currently in training and working towards this qualification. We also employ non-specialists who are Associates of the Faculty (AFOM) or hold the Diploma in Occupational Medicine.

Health technicians, occupational health nurse advisors, paramedics and nurses, whether employed or fee paid, are fully registered with the appropriate governing body, compliant with all aspects of licence to practice and are fit to work.

Example organisations and bodies to which our clinical team belong include:

  • General Medical Council
  • Nursing and Midwifery Council
  • The Royal College of Nursing
  • The Royal College of General Practitioners
  • Faculty of Occupational Medicine
  • The College of Emergency Medicine.

As well as keeping their clinical qualifications up to date, our employees complete a range of personal and professional development training. This helps them to stay commercially aware and able to deal with vulnerable workers in a sensitive way.

We have a robust infrastructure to support the effective delivery of our services. This includes our operational head office in Ludlow, Shropshire; and main administrative centres in Coventry and Hinckley and over 400 clinic locations across the UK.

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stressed man
Workplace health

Back, neck and repetitive strains and stress all get worse over time if they are not treated. So it is no surprise they are the common causes for work absence.

“ We only work with clients where we add value to their business. “ Paul Pindar, CEO, Capita plc